Changing your mind
Thirty days from the day it arrives. The lamp needs to be unused and back in its box with the bulb, and we will refund the price of the goods.
This sits on top of your statutory rights, which nothing on this page takes away.
The small print
Returns
Thirty days to change your mind. Unused, in its box, and we refund what you paid for the goods.
Placeholder
This page is scaffolding. The wording below sets out what we intend and is not yet a reviewed legal document — it is replaced before the shop takes its first order.
If it is faulty
Tell us at contact@yakamire.com what it is doing and send a photograph if that is easier than describing it. A faulty lamp is replaced or refunded, and we pay the postage both ways.
Consumables
Candles, wax melts and bulbs come back unopened and with their seals intact. Once a bulb has been in a lamp or a candle has been warmed we cannot resell it, so we cannot take it back unless it is faulty.
How to start one
Email contact@yakamire.com with your order number and we will send the return details. There is no form and nobody will try to talk you out of it.
Yakamire is a trading name of Yakamir LLC.
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